Your Personal Information and Data:

Handling and collection of any personal information is processed in accordance with EU and UK law and will not be sold to third parties

The GDPR is a European Union (EU) privacy law that affects businesses around the world from May 25, 2018. It regulates how any organisation that is subject to the Regulation treats or uses the personal data of people located in the EU . Personal data is any piece of data that, used alone or with other data, could identify a person. At Audiologica we may collect, change, transmit, erase, or otherwise use or store the personal data of EU citizens and so legally comply with the GDPR.

Returns Policy:

In the unlikely event of an item  being found to be faulty or damaged upon delivery, please notify us immediately and we will  repair or replace provided all original packaging is retained .

Under  the  terms of  the 2014 distance selling laws you have  14  days in which to return an unwanted product  –  the  item  and it’s packaging must  be returned to us in perfect condition, a refund will be processed only if these conditions are met.

Buyer pays all carriage costs (both ways) for any returned items except in  the case of  goods arriving faulty or damaged. UK shipping is included in our advertised prices but is costed at £15 as an element of the purchase price (£20 for larger items). This cost of outbound shipping will be deducted from any refund except in the case of goods arriving damaged or faulty.

For hygiene reasons the 14 day returns policy does not cover headphones and earphones.

Special-order and bespoke items are also excluded from 14 day returns


We aim to deliver on a “next working day” within UK  mainland provided orders are received by midday. We will always contact you prior to dispatch in order to ensure somebody is available to accept and sign-for your delivery


The WEE Directive aims to both reduce the amount of electrical and electronic equipment being produced and to encourage everyone to reuse, recycle and recover it.

We will arrange to safely dispose of any unwanted items. This will be on a one-for-one basis, as long as the new equipment is of a similar type and has the same function as the old equipment.

Please return any unwanted equipment to us at time of purchase of your new equipment

To remind you that old electrical equipment can be recycled, it is now marked with a crossed-out wheeled bin symbol. Please do not throw any electrical equipment in your bin.

For more information on WEEE regulation please see the Environment Agency website at :

Price Match Policy:

We will match any like for like advertised price on new products provided it’s in stock at a registered and genuine UK dealer for that product

Our price match policy relates only to UK companies officially registered by a manufacturer to carry their products in the UK.

The dealership must have a physical retail premises in the UK and the product must be in stock.

We do not price match with Amazon, eBay or similar online-only market-places.


Audiologica Ltd
8 Turner Avenue
West Sussex
RH14 9PU


Telephone:  01403 336 339

Opening Times : Monday –  Saturday 9.00am – 6.00pm

Company Registration Number : 6632457

VAT Registration Number: 892526102

 Terms of Service:
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