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Really pleasant, helpful and responsive as well as having great products
What great service from Richard at Audiologica! Called yesterday to get a price on an AK SE100 and got a terrific deal with the item delivered this morning! Think I've found a new supplier for all my Hifi needs....Highly recommend Audiologica!
Fantastic customer service and great products. I've just bought some Campfire Audio Cascade heapdhones through Audiologica and Richard couldn't have been more helpful. I will definitely be returning when I next upgrade my kit
Jeff De Noronha
I upgraded my speaker cables, used Audiioogica, excellent advice and service. highly recommended.
I recently upgraded my subwoofer to a svs pb 1000. Richard was very helpful and updated me until I received my unit. Fast and efficient service. Many thanks to audiologica!
Richard was amazing in helping me find the perfect sub woofer for my home cinema setup. I had very limited space and a Richard's choice of a Velodyne spl800i knocked the socks off all the demos I did SSAV and RS. I bought it without demoing just based solely on his advice over the phone which was you will not be disappointed. True to his word, I was not left disappointed whatsoever. Hopefully will be trialling some Amphion floor standers soon as well. Top marks "The Boss".
I was doubtful that this would make any improvements to my setup. But as we all have this passion to upgrade and improve our setups, upgrade itous if you like. I rang and spoke with isoacoustics after hearing reports of amazing results from isolation of speakers and decided to buy some on a the basis of trial and return if not satisfied. Well nothing to lose if I wasn’t happy. They arrived late on Monday afternoon and I decided to fit them the following day. My wife was curious as to what I had bought and fitted them for me as it was a easy job to do. She simply unscrewed the standard feet and fitted the Gaia 3 feet in their place. It only took about half an hour to complete both speakers. My speakers are Monitor Audio platinum PL200 at around £6k there not cheap and so had decent feet fitted as standard. Well we both sat in the optimal position and put some music on. Wow it was so different almost day night scenario, something was changed. The bass seems more present and deeper than before, we’re listening at a significantly lower setting than usual. It seems as all the power we were losing into the floor is now coming towards us. Even the wife has noticed the improvement and is now happy to let me continue my journey. These Gaia isolation feet really do work and I would recommend anyone to try them on their setup, you’ll be glad you did
Hi - I don't often upgrade HiFi (the last time being 15+ years between set-ups). Having obtained a Primare i30 amp to replace the Cyrus2 & a pair of Rega RS7's to replace the Missions, I then looked for a new CDP to replace the Marantz and compliment the new amp. Richard had a client selling a used Primare CD32 and a deal was struck suiting both parties. Richard negotiated the transaction / payment / shipping extremely efficiently. I am now in Primare heaven 😉
A NAD module from Audiologica for my C388 amp didn't seem to work, but the problem turned out to be all at my end. Guess what... I hadn't upgraded the firmware on my new amp! Once I'd done that, everything worked like a dream, and Richard's endless patience kept my hopes up while I was trying to find out what was wrong. Great service!
Richard is a very, very good person and hi fi retailers around, many thanks for all.
Excellent service. Went the extra mile to make sure I was happy with my new Meze headphones.
Fantastic customer service, Richard is very knowledgeable and nothing is too much trouble. Excellent retailers strongly recommend
The innuos zen I purchased from audiologica was recommended by Richard and after doing a little research I purchased it a few weeks ago as a early Christmas present and wow what a fine cd ripper highly recommended. And far better in music reproduction than the naim by a mile audiologica is a very professional hi fi retailer and highly recommended Thank you Richard ��
Bought an amplifier from Richard at Audiologica and can't fault the service. It was delivered to Aberdeenshire within two days of ordering and we were kept informed all the way through.
There are good hi-fi retailers around, but I can't think of one that is better than Audiologica. Richard is so helpful and nothing is too much trouble for him. I have bought several items from him over the last 5 years and have been pleased with all of them and impressed by the level of service I have received.
Richard was very knowledgeable and helpful.. ended up with exactly the sound I was after.. very pleased with the sound of my new metrum amethyst DAC..
I had a difficult time finding Crystal Cable IEM cables here in the U.S., by chance I found Audiologica. I was amazed at the level of customer service support Richard provided, he kept me abreast of the cable order placed with Crystal Cable, when they received it, and throughout the shipping process (tracking the order as if he would be recipient). I received a request from FedEx here in the U.S. with regards to the commercial invoice which was required for U.S. Customs, although it was late in the evening in the U.K. Richard was there to forward a soft copy of the invoice to FedEx, his promptness allowed me to receive the cable on time. I've never experienced such personal attention from any retail establishment in the past, excellent company which I would not hesitate to purchase from again in the future!
Thanks audiologica and Richard Santiago in particular for all the help on the recent upgrade. Soooo happy with it.Highly recommended
Great company you deal with, very friendly and efficient service.
I have bought several products from Audiologica over the past few years and the service has always been exceptional: very helpful, friendly, efficient and knowledgeable.
Service was very good. with excellent communication. Richard even honoured the price on the website as it had increased.